What women say they don’t get. What their doctors say they can’t give.
Studies show that most women are disappointed with their medical care during menopause. You’ll learn a lot from their complaints, which we go through below.
It may be shocking to learn that doctors are frustrated too — and by many of the same things. Their complaints are just as revealing, because they describe a system that they know isn’t giving women the care they need.
At first it may look as though you’re caught in the middle, or that the situation is hopeless. Look a little harder, though, and we think you’ll see the solution for both sides.
What women say
Researchers have asked thousands of women to describe what actually happened when they took their symptoms to a doctor. The answers are remarkably consistent.
“My doctor doesn’t listen to me.” In a large US survey of women 35 and over, 63% said a provider had at some point minimized, dismissed, or failed to fully address their symptoms. Almost half said it had happened more than once.1 Symptoms get normalized as just aging, put down to stress, or treated as something to be endured. We don’t need to tell you how that makes women feel.
“Everything gets treated as a separate problem.” One clinician for the insomnia, another for the anxiety, another for the migraines, another for the weight, another for the vaginal symptoms. The research describes fragmented care, repeated testing, and having to tell the story again each time — with nobody looking at the pattern as a whole.2
“My tests are normal, so apparently nothing is wrong.” Thyroid panels, blood work, scans, all coming back unremarkable, after which the symptoms stop having a medical explanation. In one large study of women’s own accounts, testing done, but not helpful emerged as a distinct category of dissatisfaction.2 The message may be explicit or implicit: it’s all in your head.
“The treatment menu is narrow.” Encounters that collapse quickly into hormone therapy, an antidepressant, the pill, a sleeping tablet — or nothing. In a 2024 study of women getting care for hot flashes across the US and Europe, three-quarters of those given a prescription received hormone therapy. Only about one in five got anything else. And 27% of women with moderate-to-severe symptoms had never been prescribed anything at all.3 The complaint isn’t usually that these are the wrong treatments. It’s that nobody asked what she was hoping for, or explored anything beyond the prescription pad.
“Nobody gives me a straight answer about HRT.” In that same large survey, 37% said a provider had never discussed the risks and benefits of hormone therapy with them at all. Fifty-five percent said the long-term prevention benefits had never come up.1
“Nobody helps me with diet, exercise or supplements.” In that same 2024 study, 78% of women with moderate to severe symptoms were already making lifestyle changes on their own and 58% were buying something over the counter.3 Women who want help with food, movement, sleep and supplements — whether instead of a prescription or alongside one — routinely report being left to work it out through Google, friends, influencers and supplement companies.
“I had to become my own menopause expert.” Women describe researching their own symptoms, working out for themselves that they might be perimenopausal, reading the treatment guidelines, and bringing all of it to an appointment in order to argue for care. In one study of 964 women’s accounts of their healthcare, nearly half the narratives were coded as negative or dissatisfying. Fewer than one in five were positive.2
But this isn’t a story about doctors who don’t care
Before we talk about doctor’s complaints, one finding that complicates the picture — and improves it.
In AARP’s research, among women who had discussed menopause with a provider, 92% described that provider as sympathetic. Three-quarters were offered treatment. Only 11% found the provider unsympathetic.4
So the real story isn’t that doctors are dismissive of menopausal women. It’s something more interesting, and more useful:
A woman can like and trust her doctor and still find her menopause care inadequate or disappointing.
Which raises the obvious question. If the doctors care, and the women are still unhappy, what’s actually going wrong?
What doctors complain about in treating menopause
Researchers have asked doctors too. Their answers line up with women’s complaints almost point for point.
“I wasn’t trained for this.” In a 2025 pilot survey of 201 primary care, endocrinology and OB/GYN providers, the top barrier to providing menopause care was lack of training — named by 62%. And 92% said more training would improve care.5 In one recent study, every GP interviewed commented on inadequate menopause training in medical school. One described feeling frustrated when a patient raised perimenopause, because he knew he wasn’t comfortable handling the conversation.6
“I don’t have the time.” In a 2025 study of GPs working in high-deprivation areas, every participant named time and capacity as the main constraint. One put it plainly: a good menopause consultation cannot be done in ten minutes. Another said it’s difficult even in twenty.7 The researchers linked the shortage of time to something specific — the inability to unpack a complex set of symptoms.
Look harder at that last complaint. The problem isn’t that you have too many symptoms. It’s that working out how they connect takes time nobody has.
“I’m not confident about hormone therapy.” A survey of 600 physicians tested how well they understood the risks and benefits of HRT. They estimated the magnitude correctly only 28% of the time. Two-thirds overestimated.8 And this is not new. In a national survey of American gynecologists and primary care physicians, 80% named confusing messages about menopause as their single biggest communication challenge — with 56% pointing specifically to inconclusive evidence on hormone therapy. That survey was conducted two decades ago.9 The confusion has deep roots.
Put those two findings together. Every consumer guide on menopause ends the same way: discuss what’s right for you with your doctor. But the guidance your doctor is working from is genuinely complicated, and most doctors are getting the risk calculation wrong.
“I don’t know what else to offer.” When US gynecologists and primary care providers were studied, most thought the available prescription treatments worked well enough for hot flashes and vaginal symptoms. But only 45% recommended any specific non-prescription option. The authors concluded plainly that new treatment options are needed.10
“And she usually has to raise it first.” In that national survey, 91% of physicians said the menopause conversation was triggered by the patient’s complaint — not by the doctor.9
Compare and contrast: what women and their doctors say about menopause treatment
Set the two lists side by side.
She says nobody looks at the whole pattern. Doctors say they can’t unpack it in ten minutes.
She says the treatment menu is narrow. Doctors say only 45% of them can recommend anything beyond a prescription.
She says nobody gives her a straight answer about hormones. Doctors get the magnitude of the risks right only 28% of the time, and say they find the subject of HRT confusing.
She says nobody helps her with diet and lifestyle. Doctors say they have neither the time nor the training to do it.
She says she had to become her own expert. Doctors say she’s usually the one who raises the subject.
They are describing the same failure from opposite sides of the desk.
And there’s a study that shows just how far apart the two views can be. Researchers collected 1,029 matched surveys — the same woman and her own physician, each describing her symptoms.
Among women with hot flashes, 28% rated them as more severe than their doctor did. And for symptoms other than hot flashes, between 18% and 35% of women reported symptoms their physicians did not report at all.11 The ones most often missed: sleep, thinking and memory, and mood. Overall agreement between the two was only slight to moderate.
The doctor and the woman can be sitting in the same room, describing a different menopause experience. That’s not a good sign.
Medicine is built for an encounter. Menopause is a process.
The medical model is superb at one sequence: test, diagnose, prescribe, follow up. For a great many problems that’s exactly what you want.
What menopause asks for — and the women in it — looks nothing like that. Recognize my pattern. Explain what’s happening and the underlying causes. Help me work out what to tackle first. Change several things. See what works. Adjust. Keep going.
That’s a process, not an appointment. (And the studies show most women are already trying — changing what they eat, how they move, how they sleep — with little help from their doctor, and seeing some progress, but not enough.)15
Which is why your doctor can make a perfectly sound medical decision in fifteen minutes and still not do the job you came in wanting done. Both can be true at once.
There’s a second thing going on, and it may matter more. Women who were dissatisfied with their care said they had gone looking for an explanation of the underlying cause of their symptoms, and hadn’t been given one. Others reported getting different explanations from different clinicians — stress from one, the pill from another.2
Treating a symptom and explaining what’s behind it are two different jobs. Medicine is set up for the first. Women are asking for both.
What both sides are asking for
Read the recommendations coming from inside the profession and the solution for both sides becomes obvious.
One paper on what midlife women want from their gynecologists concluded that less traditional models of care should be explored, and proposed teams including behavioral medicine, sleep, weight management and health coaches.16 Another framework states flatly that no single specialty owns menopause,17 and calls for continuous, multidisciplinary care rather than expecting one doctor to provide everything.1819
This isn’t only an academic argument. In a randomized study, women given health coaching — five sessions of thirty to forty-five minutes, every two weeks — did significantly better than women receiving usual care on menopausal symptoms, depression, quality of life, weight and waist measurement.12 These are early studies and not large ones.13 But the direction is consistent. They just haven’t changed the standard of care that is the only practical option for nearly all women.
Women aren’t waiting for the medical model to change, either. In a UK study, 70% had already made lifestyle changes themselves to manage their symptoms. Of those, 82% reported at least some benefit — though most described it as slight or moderate rather than dramatic.14
So here’s where the two sides meet. Doctors have worked out what’s needed: care that follows a woman over time, reads her symptom pattern, explains what’s driving it, and supports change across nutrition, sleep, stress and movement. What they don’t have is fifteen minutes that stretches into months, or the training the system never gave them.
That’s the gap BioType™ fills. And you don’t have to wait for the medical system to catch up.
Where to start
Your symptoms show which pattern you carry into peri/menopause — and which changes will actually work for you, for symptom relief and better health.
That’s what the BioType quiz reads. Twenty-seven questions, five minutes.
References
- RegenCen. The State of Menopause Care Report: 2026 National Survey. 2026. n=1,251 women aged 35+. Anonymous online, self-selected survey; not a probability sample. ↩ ↩
- Richardson MK, Coslov N, Woods NF. Seeking health care for perimenopausal symptoms: observations from the Women Living Better survey. J Womens Health (Larchmt). 2023;32(4):434–444. doi:10.1089/jwh.2022.0230. PMID 36656145; PMCID PMC10079240. ↩ ↩ ↩ ↩
- Kingsberg S, Banks V, Caetano C, et al. Real-world evaluation of treatment utilization by women experiencing vasomotor symptoms associated with menopause in the United States and Europe: findings from the REALISE study. Maturitas. 2024;189:108096. doi:10.1016/j.maturitas.2024.108096. PMID 39208496. ↩ ↩
- Anderson GO, Gelfeld V. Menopause experiences: opportunities for improvement in education and healthcare — a survey on menopause among women age 40–89. Washington, DC: AARP Research; July 2018. doi:10.26419/res.00240.001. ↩
- Jeevananthan A, Alexopoulos AS, Goldstein KM, Moreno AC. Perceptions of menopause care: a pilot survey study of providers from primary care, endocrinology, and obstetrics and gynecology. J Womens Health (Larchmt). 2025;34(12):1462–1471. doi:10.1177/15409996251370925. PMID 40844489. ↩
- Burgin J, Pyne Y, Davies A, Kessler D. Mental health consultations during the perimenopausal age range: a qualitative study of GP and patient experiences. Br J Gen Pract. 2025;75(761):e807–e815. doi:10.3399/BJGP.2025.0069. PMID 40550589; PMCID PMC12770841. ↩
- Mann C, Shah L, Eccles A, et al. Menopause care for diverse communities: a qualitative study of GP clinician experiences. Br J Gen Pract. 2025;75(761):e824–e831. doi:10.3399/BJGP.2024.0780. PMID 40480810; PMCID PMC12770842. ↩
- Williams RS, Christie D, Sistrom C. Assessment of the understanding of the risks and benefits of hormone replacement therapy (HRT) in primary care physicians. Am J Obstet Gynecol. 2005;193(2):551–558. doi:10.1016/j.ajog.2005.03.061. PMID 16098892. ↩
- Singh B, Liu XD, Der-Martirosian C, et al. A national probability survey of American Medical Association gynecologists and primary care physicians concerning menopause. Am J Obstet Gynecol. 2005;193(3 Pt 1):693–700. doi:10.1016/j.ajog.2005.02.080. PMID 16150262. ↩ ↩
- Lowy L, Kasianchuk A. Menopause, weight, and metabolic health — considerations for a patient centered, multidisciplinary approach. Curr Opin Obstet Gynecol. 2023;35(2):176–181. doi:10.1097/GCO.0000000000000848. PMID 36912287. ↩
- Kingsberg S, Nappi RE, Scott M, et al. Physician–patient alignment on menopause-associated symptom burden: real-world evidence from the USA and Europe. Climacteric. 2024;27(6):534–541. doi:10.1080/13697137.2024.2401366. PMID 39400034. ↩
- Shokri-Ghadikolaei A, Bakouei F, Delavar MA, Azizi A, Sepidarkish M. Effects of health coaching on menopausal symptoms in postmenopausal and perimenopausal women. Menopause. 2022;29(10):1189–1195. doi:10.1097/GME.0000000000002050. PMID 36070877. ↩
- Almeida OP, Marsh K, Murray K, et al. Reducing depression during the menopausal transition with health coaching: results from the Healthy Menopausal Transition randomised controlled trial. Maturitas. 2016;92:41–48. doi:10.1016/j.maturitas.2016.07.012. PMID 27621237. ↩
- Huang DR, Goodship A, Webber I, et al. Experience and severity of menopause symptoms and effects on health-seeking behaviours: a cross-sectional online survey of community dwelling adults in the United Kingdom. BMC Womens Health. 2023;23:373. doi:10.1186/s12905-023-02506-w. PMID 37452317; PMCID PMC10347781. ↩
- Marlatt KL, Beyl RA, Redman LM. A qualitative assessment of health behaviors and experiences during menopause: a cross-sectional, observational study. Maturitas. 2018;116:36–42. doi:10.1016/j.maturitas.2018.07.014. PMID 30244777; PMCID PMC6223619. ↩
- Prairie BA, Klein-Patel M, Lee M, Wisner KL, Balk JL. What midlife women want from gynecologists: a survey of patients in specialty and private practices. J Womens Health (Larchmt). 2014;23(6):513–518. doi:10.1089/jwh.2013.4263. PMID 24405312; PMCID PMC4046351. ↩
- Kalra B, Agarwal S, Magon S. Holistic care of menopause: understanding the framework. J Midlife Health. 2012;3(2):66–69. doi:10.4103/0976-7800.104453. PMID 23372320; PMCID PMC3555027. ↩
- Nriagu BN, Metlock FE, Dastmalchi L, Sharma G. Closing the gaps in menopause care: integrating scalable system-level care models for the menopause transition. JACC Adv. 2026;5(6 Pt 1):102520. doi:10.1016/j.jacadv.2025.102520. PMID 41854564; PMCID PMC13309297. ↩
- Kalbarczyk A, Baker LH, Na Y, Syed M, Banegas Lagos M, Morgan R. Navigating menopausal care: a scoping review of health system responsiveness and gaps. Lancet Obstet Gynaecol Womens Health. 2026;2(6):e550–e559. doi:10.1016/S3050-5038(26)00083-X. ↩